Free Shipping On Purchases Over $50.00 And Only $2.99 For Everything Else. Free Shipping Includes Razor Products - Ride On Cars & Scooters! We Accept All Major Credit Cards, Amazon Pay and Paypal. PLEASE READ PRODUCT DESCRIPTION FOR DELIVERY TIMES.
Free Shipping On Purchases Over $50.00 And Only $2.99 For Everything Else. Free Shipping Includes Razor Products - Ride On Cars & Scooters! We Accept All Major Credit Cards, Amazon Pay and Paypal. PLEASE READ PRODUCT DESCRIPTION FOR DELIVERY TIMES.
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Shipping and Return Policy

Shipping 
We ship to the US only.  $2.99 for orders less than $50.00.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. A restocking fee of 10% will be applied and customer is responsible for shipping costs.  

There are certain situations where only partial refunds are granted (if applicable).
Any item not in its original condition, is damaged or missing parts for reasons not due to our error and/or any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@youthfulimagination.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase which can be your order confirmation.  

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at info@youthfulimagination.com and we will instruct you how and where to send your item.  
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver once we have received the package.  

Shipping
To return your product, please mail to: 1760 Ruhland Ave, Manhattan Beach, CA, 90266.  Our larger items such as Ride On Toys, Dirt Bikes and Scooters will need to be sent back to the warehouse.  Please contact us for instructions at info@youthfulimagination.com.  

You will be responsible for shipping costs for returning your item. Shipping costs are non-refundable.  If you return a product that is electric or gas such as Scooters, Dirt Bikes, ATV's, UTV's Ride On Toys etc... and the product is in good condition but you had a change of mind, you will be responsible for shipping costs both to and from.    

Shipping times may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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